2022年1月24日,

理解,创业是构建一个放大的AI记录本,今天宣布了一项470万美元的种子从一系列早期投资者,基金包括放大自己的应用程序。其他投资者包括早期的喜欢放大投资者Maven项目,比尔Tai和马特•Ocko早期基金的性格。vc、活跃的资本全球资本、Rackhouse创始人。vc和Soma资本以及Reddit的ceo,抽搐,克鲁斯,汞,人。ai, Snapdocs和将军。投资者广泛的联盟,一个肯定的主要原因这一事实理解创始人兼首席执行官理查德•怀特也之前构建的UserVoice。“这实际上是在UserVoice我现在变成了理解的想法,因为我做了很多调查研究和客户电话服务在UserVoice我们构建不同的产品,”怀特小姐告诉我。“我认为这是2020年1月[…]我喜欢300变焦调用的第一个月。这很疯狂。我不知道为什么我签署,许多研究调用。我很好认识是一次可怕的经历跟人整天和类型在同一时间,然后调用结束后,清理那些笔记,这样他们是有意义的。这是一个非常紧张的过程,你担心你会错过一些东西。” Image Credits: Fathom To fix that, White and his team built Fathom to make it easy to not just automatically record and transcribe every Zoom call, but also to quickly generate summaries after the call which can then be emailed to participants or imported into a CRM system, for example. During a call, all you have to do is highlight important parts using the service’s Zoom or desktop app. While sales teams are some of the obvious users for this kind of service — they tend to have a lot of Zoom calls these days, after all — White argues that there is also a wider market for a service like this and that none of the features are necessarily sales-specific. “Overall, we try to build a platform that is useful for anyone that’s on a decent number of Zoom calls per week,” said White. Fathom founder and CEO Richard White To create this product, White took some work that had already been done at UserVoice and then spun that out as a new company — and in the process, the team also made it into Y Combinator. That may seem like a bit of an odd choice for a seasoned entrepreneur, but as White noted, a lot has changed in the last few years and simply having a cohort of like-minded founders that are going through the same processes is a very useful thing to have. “I’ve learned probably as much from the common curriculum at YC as I have from having this peer network of people that are all hustling and doing the same thing,” White noted. He also likened YC to a startup union that can help with fundraising and negotiating with vendors, too. As of now, Fathom is available for free, with plans to add paid features over time (though the core experience will remain free). As of now, though, support for other platforms like Google Meet or Microsoft Teams is not on the roadmap. “Zoom has already transformed our lives and the way we do business – now that we live on video, the need and opportunity for Fathom is obvious,” said Jim Scheinman, early Zoom investor and Founding Managing Partner at Maven Ventures. “The Fathom team is incredibly strong and experienced, and they’re solving a key problem that Zoom customers face on a daily basis and will change the way people experience their business calls for the better. Being one of the first deeply integrated Zoom Apps opens the door for massive growth.” Fathom, of course, isn’t the only company trying to solve this problem. Chorus similarly tries to provide AI-driven solutions for sales calls, for example, while services like Gong focus more on analyzing customer-facing interactions across platforms and Otter mostly focuses on the transcription side of the process.