2020年10月14日

2020年10月14日合法期货协会iManage iManage,公司致力于将专业人士是如何工作的,今天宣布,困境Wyss有限公司-增长最快最成功之一,瑞士商业律师事务所——使用iManage知识解锁,由RAVN供电,将他们的知识管理方法。iManage知识打开了知识的用户提供跨iManage 7方法搜索工作和其他系统。它帮助用户发现新的内容和见解,识别相似的事情或动作,突出相关内容,并提供更新的法律原则,同时尊重安全和保密的情报是如此重要的行业。当结合强大的商业智能工具像微软BI力量,它为知识团队提供强大的分析,使内容保持相关,新鲜和额外的资源补充说,满足用户的需求。困境Wyss立即可以看到数据的成员公司正在积极使用知识管理系统,用户执行什么类型的搜索,返回什么类型的结果,可能会有差距的内容或需要注意的其他领域来优化知识流。这使该公司的知识管理团队做出统计用户和数据之间的联系。识别“高级用户”协助努力扩大使用整个组织,发现和复制最佳实践,创造最佳实践文档模板。数据对文档和知识不被访问还提供了改进的有价值的深刻见解如何精炼文档,以更好地满足公司的期望和需要的律师。而不是依靠轶事证据对其专业人士找到最有价值的知识资产,知识管理团队在困境Wyss现在能够使用数据来确定人们如何使用这个系统。这支持一个持续的过程的质量改进指导投资的知识内容,使团队做出更好的决策,提供更高质量的服务,推动公司的竞争优势。 “Lawyers are busy people – most of them don’t have time to tell us how they’ve been using the knowledge management system,” said Urs Bracher, Legal Engineer and Head of KM at Walder Wyss. “Having Knowledge Unlocked means that we don’t have to guess or rely on just a few lawyers telling us what type of knowledge management assets they find most useful, or where they need more help. We can look at the data and have insights into users’ needs that allow us to better address their requirements.” The Appeal of a Platform Approach “We were already using iManage Work as our document management system, so it made a lot of sense to use Knowledge Unlocked for our knowledge management system,” said Lorenz Reinle, Assistant Know-how and Legal Tech at Walder Wyss. “It was a natural extension of our usage of the iManage platform, and iManage is recognized as a leader in the international market, which helped simplify the decision.” Since going live on Knowledge Unlocked earlier this year, Walder Wyss has rolled it out to all six of its offices in Switzerland. Eventually, there will be nearly 300 users who will use the iManage solution to search and access more than 7,000 knowledge assets within the knowledge management system, and several million documents within iManage Work. “Knowledge is only as good as your users’ ability to tap into it,” Nick Thomson, General Manager, RAVN, iManage. “Walder Wyss’ usage of Knowledge Unlocked enables them to truly leverage their work product and enhance the effectiveness of their curated knowledge assets, allowing them to continually improve knowledge management processes and outcomes for their users.”