2023年6月2日

外部|这是什么意思?这个内容是由外部提供的作者没有Finextra编辑。它表达了作者的观点和意见。普及扩展高管团队支持英国和美国增长9分钟前来源:无处不在无处不在,全球领先的业务流程外包行业的创新者,今天宣布以下三个高管加入其世界级的团队来支持业务发展在美国和英国和欧洲的扩大自己的地盘:布拉德·理查森作为销售总监;欧洲主管约翰·Goodale执行董事;执行董事和曼扎诺de Oliveira金融、欧洲。”与日益增长的需求的合伙人首先方式outsourcing-particularly高度管制的金融服务和医疗保健行业很高兴欢迎布拉德,约翰,和莱昂内尔继续支持客户旅程的所有领域规模企业对他们的残雪,”Matt Nyren表示,CEO,无处不在。“这些领导人带来丰富的管理经验,将推动普及在残雪作为全球领先的地位,有助于进一步证实我们omnichannel地理优化解决方案和交付新建立客户的策略。“布拉德·理查森,销售总监位于坦帕的佛罗里达州。,Richardson brings more than 25 years of CX experience to his role leading Ubiquity’s global business development strategy and sales. Brad has a track record of developing revenue-based growth strategies and business plans, delivering significant growth for consumer tech, healthtech, and fintech companies. He previously served as the sales and customer success leader for Skyes before later being promoted to global vice president for business development. Prior to joining Ubiquity, he was EVP of sales for Carenet Health, a provider of healthcare consumer management, clinical, health advocacy, and navigation solutions. “I joined Ubiquity because I believe in their unique approach to truly understanding the client first and foremost. Understanding their needs and developing bespoke solutions that transform their CX from a cost centre into a critical business driver,” Richardson said. John Goodale, Executive Director, Head of Europe Based in London, Goodale will lead Ubiquity’s operations and business expansion in the U.K. and Europe. John is a payments and retail industry veteran with decades of experience in a variety of markets such as the U.K., Europe, North America, Brazil, and Russia. Before joining Ubiquity, John held several senior roles in sales, product, technology, and management consulting within multiple organisations, including TSYS, KPMG, Crosscard, GPS, and Zwipe. “Businesses in every market are struggling with staffing, technology, and economic uncertainty and missing out on a huge opportunity to improve their customer experience. As part of Ubiquity, I’m excited to be able to help companies in the U.K. and Europe solve these challenges with a partner that has a proven track record of success,” Goodale said. Leonel de Oliveira, Executive Director of Finance, Europe Also based in London, de Oliveira will lead Ubiquity’s finance team and ensure business compliance in the U.K. and European markets. Leonel brings more than 20 years of experience in all functions of finance and business operations. Prior to Ubiquity, Leonel held several leadership positions, including serving as the Chief Financial Officer for the Dreamtek Group. With a strong background in finance and a deep understanding of regulatory requirements, Leonel has experience developing policies and infrastructure to ensure compliance, financial integrity, privacy, and data protection. Lead Channel