2022年2月15日

分享Spixii和索科特拉岛宣布建立战略合作伙伴关系,使保险公司很容易集成一流Spixii会话过程自动化与索科特拉岛的现代核心平台。结合两索科特拉岛的独特功能和Spixii成一个完整的和健壮的解决方案,保险公司可以有效地服务他们的客户通过会话在线体验无缝连接投保人数据先进的核心功能。Spixii会话过程自动化授权保险公司创建和维护端到端面向客户的流程。通过一个简单的对话由智能聊天机器人,对保险产品,客户可以很容易地得到报价更新现有政策,日志索赔,甚至询问现有的。本机集成Spixii和索科特拉岛之间使会话流程建于Spixii读写信息直接进入索科特拉岛,由保险公司基于逻辑配置。提供会话和过程分析,Spixii帮助保险公司迅速提高面向客户的流程和确保质量的数据转移到索科特拉岛。建立在开放的api和一个原生云架构,索科特拉岛是第一个真正现代核心系统赋予保险公司迅速启动,集成和规模创新保险产品以最小的努力和牺牲。在2021年,一个记录17 insurtechs选择索科特拉岛,而不是建立自己的政策核心或使用遗留提供者。“我们很高兴欢迎Spixii作为合作伙伴在索科特拉岛社区,“Ekine说Akuiyibo,业务开发和部署的副总裁索科特拉岛。“Spixii帮助保险公司为客户提供了一种简单直观的方法与他们的保险政策。 Socotra provides a reliable core for insurers to efficiently manage that mission-critical policyholder data. Together, Spixii and Socotra give insurers a robust solution to deliver exceptional customer experiences backed by powerful core capabilities—from quote to claim.” “Delivering value to customers while optimizing combined operating ratio is crucial to insurers. As customers adopt digital channels, a fundamental shift in executing processes is happening and creating the need to have end-to-end solutions with robust connections. This is exactly why we partnered with Socotra,” said Renaud Million, Chief Executive Officer at Spixii. “We’ve been truly impressed with Socotra and how easy one can configure it and create new specific data fields that we can map to conversational variables in the Spixii platform. The possibilities for creating unique processes are endless, and we can’t wait to see what forward-looking insurers will build.”