2023年3月20日

杂货商已经把各种技术,机器人技术和人工智能来提高客户体验,加快零售楼流程和简化供应链管理。3月16日,2023年发表的杂货店潜水人员克罗格计划使用无人驾驶卡车从自主车辆供应商Gatik移动机器人之间的产品电子商务仓库和多个杂货店在达拉斯。礼貌Gatik星期五付款的每周专栏提供更多的有关新闻,围捕公告你可能错过了和分享的。自动化声称杂货部门本周的焦点从四家公司至少5个独立的公告强调行业技术的许多方面,机器人技术和人工智能可以覆盖。尽管本周所有自动化公告旨在提高客户服务在某种程度上,没有什么是顾客都很喜欢自助式前面和中心。豆芽农贸市场首席执行官杰克·辛克莱尔和首席财务官芯片莫雷分享在年度瑞银全球消费者和零售周三会议讨论新存储格式,技术和其他公司计划。在炉边谈话,莫雷指出,豆芽会添加更多的自助式加油站门店培养更好的客户体验。辛克莱说,尽管自助式站并不是传统的农贸市场——一种体验豆芽试图模仿其客户-自助式帮助杂货商在劳动力成本上升的挑战以及满足客户小篮子想要快速的存储。另一个零售销售地板的发展是从Simbe BJ的部署自治aisle-scanning机器人机器人的位置。俱乐部零售商宣布的“统计”周三说,机器人使用计算机视觉驱动摄像头采集图像在货架上的商品库存记录和跟踪,确保产品在正确的位置和监督价格。 Though not a piece of equipment customers will be interacting with, Tally is bound to become a common sight in BJ’s locations while bettering the customer experience by improving merchandising and stocking. Kroger, meanwhile, this week pointed to two behind-the-scenes automation efforts it is expanding to boost e-commerce. On Wednesday, the grocer announced it is deploying driverless trucks to the Dallas market in partnership with autonomous vehicle supplier Gatik. The trucks will transport goods between an automated e-commerce warehouse to numerous grocery stores in that area. The grocer is also leaning into growing its retail media network and Ocado partnership to make a profit through e-commerce, Chairman and CEO Rodney McMullen said Wednesday during the Bank of America Consumer and Retail Conference. McMullen said he believes that online operations can match margins generated by the company’s traditional grocery business. In a separate development, United Natural Foods, Inc. is plowing ahead with a “ transformation agenda ” that makes tech a key component after reporting that net income and earnings per diluted share both nosedived more than 70% in its latest quarter. Starting in a Washington distribution center, the company is implementing robotics powered by artificial intelligence and software automation as well as new scanning technology, with plans to expand the usage of those systems. Automation is a necessary step grocery companies are taking in order to remain relevant and competitive. The announcements from grocers this week highlight how automation can not only improve customer experiences and efficiency on the retail floor, but also improve supply chain management and streamline other processes. Courtesy of BJ's Wholesale Club