2023年4月20日

分享这篇文章提供的消息推动增强policy-specific信息的检索,集成扩展核心平台效用旧金山,2023年4月20日今天意义上的实验室部门宣布从最初chatGPT到前门导航产品的集成。前门导航器是一个会话的应用程序设计快速协助保险投保人获得最紧迫的问题直观地回答。一组健壮的预构建、目标意图对于消费者保险应用程序,理解自然语言处理(NLP)引擎允许会员无缝执行常见任务,比如增加家属,启动索赔,和定位。结合了chatGPT、检索过程能更好地利用现有的数字资产的减少目的配置设置。这个简化实现意义上的企业客户,并促使成员效用增加了升级导航流程直接检索member-specific答案。此外,增加信息保真度和善解人意自然生成的人工智能对话也扩展意义的核心价值主张使用技术熟练开车与栩栩如生的对话,高效和愉快的设计。目前每月给成千上万的交互,前门导航器是为了增强成员体验第一次接触和准确回答复杂的查询通常需要人工干预。感觉不断增长的调整基于chatGPT语言模型增加了合理的投资回报的客户通过扩大池的信息可以从现有的数字资产快速检索,然后交付结果直接进入意识的会话AI平台。此外,chatGPT更好使成功的对话结果恢复失败,以满足最终用户意图和将恢复互动纳入意识的培训模式。这个chatGPT实现从而提高整体质量和用户验收后续答案的潜力。 Sensely's conversation engine is most commonly delivered as an extensible software development kit (SDK), and features a character-based interface that both speaks and "listens" to end-users across a wide range of conversational modules, languages, and voice variations. Currently supporting over 40 languages, to date the Sensely SDK has been deployed in 12 countries covering in excess of 5 million members, and serves as a core ingredient of enterprise digital transformation efforts that drive brand value and member satisfaction. "Even in its current non-production Sensely environment, the chatGPT feature set is already driving new insights on a daily basis that were largely unthinkable six months ago," said Adam Odessky, Sensely's CEO. "By combining our existing platform capabilities with chatGPT, we are seeing a potentially massive new unlocking of value, and we're excited to see this value come to fruition in the market. On a more human level, we're excited about the ability for synthetic conversations to reach a level of user satisfaction that can make a meaningful difference for many common and often frustrating consumer interactions." About Sensely Sensely's avatar and chatbot-based platforms assist insurance plan members and patients with the insurance services and healthcare resources they need, when they need it. With offices in San Francisco, London, Manila, and Tokyo, Sensely's global teams provide virtual assistant solutions to insurance companies, hospital systems, and pharmaceutical clients worldwide. For more information, please visit www.sensely.com . SOURCE Sensely