2022年11月17日

数字客户服务(DCS)的领先提供商Glia今天宣布，它在德勤技术快速500强™中排名第219位，这是北美增长最快的500家技术、媒体、电信、生命科学、金融科技和能源科技公司的排名，现在已经是第28年了。从2018年到2021年，胶质细胞增长了696%。Glia将其强劲增长归功于数字客户服务采用的增加，特别是在金融服务行业，因为机构寻求将客户体验与当今的屏幕生活方式相一致。“Glia 10年前就开始为屏幕世界重塑客户服务。十年后，连续第三年跻身德勤科技快速500强(Deloitte Technology Fast 500)，令人欣慰。在金融服务领域，客户体验正迅速成为一个关键的业务差异化因素，这推动了人们对数字客户服务(DCS)解决方案的兴趣日益浓厚。我们期待在未来几年继续增长，”Glia首席执行官兼联合创始人Dan Michaeli说。Glia正在重塑企业在数字世界中支持客户的方式。Glia的数字客户服务(DCS)解决方案通过数字通信选择、屏幕协作和人工智能辅助丰富了网络和移动体验。Glia已与全球300多家银行、信用合作社、保险公司和其他金融机构合作，以改善客户体验并推动业务成果。 Named a Deloitte Technology Fast 500™ company for a third year in a row and a Great Place to Work (with a 97% employee satisfaction rating), Glia continues to achieve broad industry recognition and customer service thought leadership including publishing the definitive book on DCS with Wiley PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to- end solutions to produce, optimize and target content -- and then distribute and measure results. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions. Prev Post