2023年5月1日

完全集成的企业客户活动管理、预约调度和排队/大堂管理波士顿-(业务线)# jrni -JRNI今天宣布其智能客户互动平台的可用性,第一个无缝集成的企业解决方案最佳事件管理,申请预约调度和排队/大堂管理。JRNI智能客户互动平台提供能力设计大大增加新的前景和客户机会的同时提高转化率和加速lead-to-transaction生命周期,在规模。菲尔•米尔JRNI首席执行官说,“我们新开发的综合智能客户平台的方法将显著增加的漏斗的前景活动,确保大大提高转化率,以及加速进展更多交易。简而言之,多接触,少等待和更快的收入。“JRNI新集成智能客户互动平台支持以下类型的企业积极影响商业结果:扩大前景和客户互动的能力通过提供虚拟和面对面跨大事件,多处组织,规模。JRNI智能事件管理功能包括:工作流设计自动化和个性化内容和消息传递,包括激励和晋升提供跟踪事件出席,可用性,和支付有效沟通和与会者non-attending注册者之前,期间和之后的事件通过多个通信通道自动化后续任命可用性和激励提供了能够增加销售机会的速度通过建立一对一交互时,兴趣是最强的。JRNI带来智能预约调度功能,可以快速和无缝地提供基于个性化任命的可用性和可配置的参数,包括“快速书”的能力为客户直接进入第一个可用的任命,书与一个特定的代表或通过问题来定制他们的预订或个人资料——实际上或面对面。能够通过智能匹配潜在和现有客户提高转化率与理想的员工基于可配置的标准,如形态偏好,物理位置,员工技能,位置的可用库存,客户过去的历史,或其他属性包含进来,确保客户满足与最合适的代表。能够智能地通过面对面和虚拟队列管理需求有效地管理客户的期望,尤其是在高峰期。“我们明白,每个企业都想要提供个性化的体验,同时让员工与技术,自动化和简化繁琐的行政任务,可以创建延迟和沮丧的前景或客户的旅程。 JRNI’s new, Intelligent Customer Engagement Platform will drive indisputable commercial value while simultaneously improving both the customer and staff experiences,” said Matt Cross, JRNI’s Chief Technology Officer. About JRNI JRNI is the leading enterprise engagement platform for scheduling & accelerating successful experiences across the entire customer JRNI, at scale. With apps for facilitating appointments, queuing, and events, plus an industry-leading analytics tool, JRNI helps businesses offer remote and in-person experiences that build stronger customer relationships, improve customer satisfaction and loyalty, and increase revenue and efficiency. JRNI is backed by AKMAZO CAPITAL. To learn more, visit https://www.jrni.com About AKMAZO CAPITAL AKMAZO CAPITAL is an investment firm focused on building market-leading SaaS and recurring revenue businesses. The firm was founded by a multi-disciplinary team of successful SaaS executives with more than 150 years of collective experience growing and scaling software companies, leading to successful outcomes and delivering outsized returns. The firm’s Active Advisor model establishes a working partnership with portfolio company management teams and gives them access to the partners’ guidance in all functional operating roles, extensive former employee and customer networks, and a proven, repeatable, and disciplined operating model refined across multiple success stories. To learn more, visit www.AkmazoCapital.com . Contacts