2022年12月22日

有限公司,客户体验解决方案的领先供应商,今天宣布,它已与活跃的情报Pte Ltd,新加坡Fintech启动。合作加强Talisma的技术产品和解决方案使其下一代会话人工智能聊天机器人集成到平台,并提供其BFSI客户。这汇集了Talisma合作,一个行业的领导者提供客户关系管理与数字参与平台企业和活跃。Ai,提供全面的对话Ai BFSI集中平台,部署在全球众多的金融机构。Talisma和积极的解决方案。一个i can be leveraged by BFSI enterprises on their Conversational AI journey. The collaboration provides a plethora of use cases across Retail and Commercial Banking, Insurance, and Capital Markets, with solutions readily available on channels including WhatsApp and also ensures full-proof seamless fallback for human help, if the need arises. An immediate outcome of the partnership has been a win at one of the top-tier banks in UAE and the future, that lies ahead, looks promising for this collaboration. With predictions from a study that suggests 90% success rates in banking interactions by 2022 using chatbots, Talisma and Active.Ai are perfectly positioned to accelerate digital transformation in the industry. The partnership ensures the quickest time to market solutions focusing on digital and personalized interaction resulting in increased customer engagement and considerable cost-savings for banks and financial institutions. “This synergistic partnership brings together Talisma, an industry leader in offering Customer Relationship Management & Digital Engagement Platform for Enterprises and Active.Ai, provider of a comprehensive Conversational AI BFSI focussed platform deployed at numerous Financial Institutions across the globe. The complementary set of solutions from Talisma and Active.Ai provides a full suite of solution offerings that can be leveraged by BFSI enterprises to leapfrog on the Conversational AI journey. The collaboration provides a full set of pre-built use cases across Retail and Commercial Banking, Insurance, and Capital Markets, readily available on channels including WhatsApp, and ensures seamless fallback for human help as well. Our partnership has borne early results, with a win at one of the top tier banks in UAE, and the future, that lies ahead, looks promising for this collaboration,” says Ravi Shankar, Co-Founder & CEO of Active.Ai. “Talisma has always been at the forefront of transforming customer experience for enterprises. With this partnership with Active.AI our solutions fit into the strategic and tactical directions needed in the industry to continue to transform customer experience and engagement,” said Rajendra Mruthyunjayappa, Managing Director, Talisma Corporation. “Our recent win of a top-tier bank in UAE is one among many we see coming up in the future,” he added. About Talisma Corporation Talisma Corporation is the leading provider of Digital Customer Engagement platforms & enterprise CRM Solutions for a wide range of industries. Talisma’s end-to-end customer journey transformation solutions address your toughest digital transformation challenges across all stages of the customer journey, from customer acquisition, engagement to fulfillment with the power to integrate data and insights for profitable outcomes. Talisma serves a variety of industries through its wide range of vertical-specific solutions through a combination of advisory / consulting, implementation, and support services and is present in over 30 countries with a direct presence in India, UK, Brazil, and United States. For more information, visit www.talisma.com About Active.Ai Active.Ai is the leading conversational AI platform for digital financial services. Active.Ai helps Banks accelerate their digital experience with omnichannel enterprise-grade Conversational AI finance as a service platform built from the ground up for Financial Services. Banks can deploy and scale rapidly with 150+ use cases pre-built out-of-the-box to increase customer acquisition, reduce customer service turnaround time and deepen customer engagement on WhatsApp, Messaging, Smart IVR, Mobile apps, Web, VoiceBots, and IoT devices. Share this article: